We appreciate your business, and we’ve done our best to create a great shopping experience. Allergy Guardian offers excellent products at great values, and we make it easy to get the best physician-recommended products delivered right to your doorstep. We will quickly ship your order so that you’ll soon get the allergy relief products that you need.
Ground Shipping Rates (applied to orders within the continental US and excluding Rush Shipping Charges)*
|$0 – $25.00||$4.95|
|$25.01 – $50.00||$7.95|
|$50.01 – $75.00||$8.95|
|$75.01 – $100.00||$10.95|
|$100.01 – $200.00||$13.95|
|$200.01 – $300.00||$16.95|
*Excludes AK, HI, US territories, purchase orders or commercial orders. See below for additional information.
Order Processing and Shipping Schedules
Orders for in-stock items will ship within 1 to 2 business days. After your order is placed, you will receive an order confirmation via email that outlines your billing and shipping information, items ordered and order total. If any of the information looks incorrect on this confirmation, please contact our Customer Service department immediately at 1.800.631.3549. The details listed on the confirmation are what we will use for shipment, and if any errors exist, we will correct them prior to shipment, if possible.
Most orders shipped to destinations within the contiguous 48 states will arrive within 2 to 9 business days. Shipments to AK, HI, APO/FPO and Canada will take additional time. Please note that any items that drop ship directly from the manufacturer will come in a separate shipment and may take additional time. When your items ship, Allergy Guardian will send an email shipment confirmation with the tracking information included. If your items go out in multiple shipments, you will receive separate shipment confirmations when each portion of the order goes out to you.
For Ground shipments, your order will ship via FedEx Ground or the US Postal Service. In certain cases (such as PO Box shipments), we may need to ship via the US Postal Service. Please note that some items may be excluded from PO Box delivery, such as air purifiers. All orders are shipped with no signature required. If you prefer that your order is signed for upon delivery, please specify in the Comments box when placing your order.
Shipping fees are intended to cover both delivery costs and other costs such as those to process and pack your order.
For an extra $25 per address, we offer express 2nd Day delivery within the contiguous 48 states. If your order is received prior to 2 p.m. Eastern Time Monday – Friday (excluding holidays), you will receive your order in two business days. Orders processed after 2 p.m. Eastern Time on Friday will not ship until Monday.
Items drop shipped from the manufacturer are not eligible for the same rush shipment. If you see an item that notes that it is drop shipped and need this item via Express Delivery, please call our Customer Service department. They will determine whether delivery can be expedited for the item.
Additional Shipping Fees
Allergy Guardian’s shipping rates listed above do not apply to areas outside of the 48 contiguous states in the United States. While we are happy to ship orders to other destinations such as Puerto Rico or Canada, these orders will need to be placed over the phone with Customer Service. Our Customer Service Team will be able to provide the corresponding shipping charges based on the items purchased. Please see below for information on other shipping destinations.
Alaska and Hawaii: A $25 flat fee in addition to regular shipping rates.
Canada: Please call Customer Service at 1.800.631.3549 to place your order with the corresponding shipping charges. Duty charges will also be the customer’s responsibility.
U.S. Territories such as Puerto Rice (PR), the Virgin Islands (VI) and the following regions (AS, FM, GU, MH, MP, PW, AA, AE, AP): Please call Customer Service at 1.800.631.3549 to place your order with the corresponding shipping charges.
Sales tax applies for products shipped to AZ, CT, FL, MI and NC. Tax rates as per the state, county or city taxes will apply.
Shipping timeframes will vary based on holiday schedules. Additional time to receive your order can apply based on reduction in business days, increased processing time due to order volume and the carrier’s shipping volume. We will do our best to post shipment schedules with estimated delivery dates, and we recommend placing your order in advance of the shipment deadline to guarantee arrival.
Purchase order or wholesale shipments are based on actual freight charges to the destination.